Ria Punia

LEAD, BARISTA & COFFEE PROGRAM

Ria brings strong hands-on expertise across coffee training, quality, and program development. Most recently, she worked as a Barista Trainer with Barista Training Academy, Delhi, where she led structured barista training programs, developed learning modules, and specialised in espresso extraction, milk texturing, sensory calibration, and café workflow standards.

Her experience spans the entire coffee value chain—from post-harvest processing and cupping to brewing science and service execution. Ria is also a certified Q Grader (OP1), scoring 94%, reflecting her strong sensory and quality evaluation skills.

At Bright Hospitality, Ria leads the standardisation and evolution of the coffee program across all brands. Her role focuses on setting SOPs, driving quality audits, building barista capability, collaborating with roasters and farms, and strengthening guest-facing coffee storytelling. She works closely with teams across OMO, Espressos Anyday, and Ikk Panjab, while contributing to innovation and seasonal menu development.

Ria is passionate about building strong coffee cultures—one cup, one team, and one guest experience at a time.